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AmeriCorps Senior Volunteer Recruitment Coordinator
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Position: AmeriCorps Senior Volunteer Recruitment Coordinator
Department: Senior Services
Unit: AmeriCorps Senior
Supervisor: AmeriCorps Senior Program Director
Job Description
For over 40 years, Jewish Family Social Agency has been providing care, help and healing to thousands of children, families, adults and seniors regardless of religion, race, ethnicity, gender or age. We are a non-profit, non-sectarian social agency offering counseling services, emergency assistance, food pantry, senior services, adoptions and professional social services to families and individuals in times of need. We offer a competitive salary and benefits package, a healthy work-life balance, a collaborative team environment and many opportunities for personal growth and professional development.
The Volunteer Recruitment Coordinator oversees all aspects of recruiting volunteers to actively participate in the work of the Senior Companion and Foster Grandparent Programs. The Volunteer Recruitment Coordinator is key to driving the strategy to strengthen sustainability by increasing volunteer participation through a diverse, multilayered program strategy.
ESSENTIAL DUTIES & RESPONSIBILITIES Volunteer Recruitment
- Ensure volunteer position descriptions reflect current opportunities.
- Develop and maintain a comprehensive recruitment plan. Evaluate and update the plan regularly.
- Recruit volunteers through timely engagement on the phone, in person, with online tools and at public events.
- Develop and implement intake and interview protocol for potential volunteers to ensure the best match between the skills, qualifications and interests of the volunteers and the needs of the program.
- Refer interested volunteers to other JFSA or community opportunities if they are not appropriate for the AmeriCorps Senior programs.
- Provide accurate and up-to-date documentation of all recruitment efforts, including outcomes.
Volunteer Onboarding/Ongoing Compliance:
· Identify any barriers to volunteer success and report to the supervisor prior to completing the onboarding process.
· Enforce the agency’s volunteer onboarding process; ensure that each volunteer accurately completes program-specific documentation, including a LifeScan background check.
· Completes annual income reviews and ensures required information, e. license and insurance documentation, remains current.
Volunteer Training:
· As assigned - Assist with orientation/training to increase volunteers’ understanding of the agency, its clients, services and the role and responsibilities of volunteers; ensure that volunteers are given appropriate training to be successful in their positions.
· Maintain electronic documentation of all training provided.
Best Practices:
- Develop and improve standards for volunteering with clients; develop and implement strategies, plans, and programs necessary to attract, motivate, develop, reward, and retain the best people to meet the organization’s goals and objectives.
- Manage the JFSA database to maintain the accuracy and privacy of all volunteer records. Produce quarterly volunteer engagement reports to demonstrate volunteer contribution to the agency’s mission and strategic plan.
- Assist with formal and informal volunteer appreciation activities and events to recognize the contribution of volunteers and further engage them in the work of the agency.
Community Engagement:
- Engagement: Communicate and engage with staff and volunteers from schools, non-profits and corporations; consistently attend volunteer and organization fairs to broaden agency outreach.
- Promotion: Develop volunteer marketing and outreach materials on the internet, social media and print media through volunteer centers and other outlets in the Las Vegas area; regularly update volunteer postings.
QUALIFICATIONS To perform this job successfully, an individual must be able to satisfy each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience:
- Bachelor’s degree preferred.
- Minimum three years of experience working in a social service agency and managing volunteers.
- Minimum three years of experience managing budgets and administrative systems.
- Strong computer skills: Word, Excel, Outlook, PowerPoint, and the internet.
- Experience with online databases a plus.
Knowledge, Skills & Abilities:
- Ability to recruit and engage volunteers in agency programs and services.
- Ability to use database systems and processes to track data and monitor progress.
- Highly organized, detail-oriented self-starter who is open-minded, outgoing, flexible and able to manage multiple projects, priorities and deadlines effectively.
- Ability to work effectively in a non-traditional, fast-paced environment that demands a constant need to adjust to new challenges that arise daily.
- Strong networking and public speaking skills.
- Demonstrated ability to solve problems, think strategically, positively influence others and foster teamwork to achieve results that are in the best interest of the agency.
- Strong judge of character in matching volunteers with suitable placements.
- Excellent communication skills, both oral and written, to interact with individuals at all levels within the organization, as well as representatives of parish and community agencies.
- Capacity to work under pressure and meet deadlines.
- Ability to produce high-quality work reflecting attention to detail and accuracy.
- Ability to connect with diverse types of organizations: parishes, schools, businesses, corporations, government and alumni groups.
- Strong interpersonal abilities, diplomatic and exceptional listening skills; sensitivity to the needs of various agency constituents, including donors, prospects, volunteers, clients, staff and community partners; ability to respond proactively to those needs in a consistent and timely manner.
- Ability to work independently and within a team environment.
- Strong calendaring and time management aptitudes to manage a high volume of incoming phone and email communications.
- Willingness and ability to travel and to work nights and weekends as required.
- Willingness to participate in ongoing professional development.
- Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. JEWISH FAMILY SERVICE AGENCY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.