Job Posting OPEN
Assistant Case Manager - Second Step
Scan With Your Phone To Apply!
Second Step Assistant Case Manager
The Assistant Case Manager position plays a critical role in supporting the Second Step case managers The ideal candidate must have the ability to work effectively in a fast-paced environment, while being detail-oriented, and having exceptional communication. The Intake Specialist should be energetic, hardworking, and passionate about providing quality services within our community.
Tasks/Responsibilities
- Ensure
client records are kept in accordance with agency and program standards and
guidelines.
- Check all required documentation pertaining to
the client and follow specific documentation procedures
ensuring accuracy and completeness.
- Assist case
managers and update client level electronic data on the Homeless Management Information System
(HMIS) following specific data entry policies and procedures
- Maintain, organize, and archive hard client
files
- Collect data to complete
initial intake forms.
- Review all invoices and
bills for accuracy.
- Complete purchase Orders
with attached invoices and submit for signature.
- Review all checks and
purchase orders for accuracy before mailing out.
- Provide information
& referral to various community resources, as appropriate.
- Input client data in HMIS
database.
- Maintain positive
relations with clients, local community agencies and team members.
- Maintain client confidentiality.
- Maintain compliance with
program guidelines.
- Assist in completing
special projects and events set forth by JFSA.
- Perform other duties as
assigned by the Director of Emergency Services and Program Manager.
Education and Experience:
- High School Diploma or Equivalent required
- Bachelor’s degree in social services or a related field preferred.
- 2 years’ experience working with people is required
- Possess a working knowledge of community resources within Clark County
Skills and Requirements:
- Ability to pass a background check and drug screening.
- Ability to work assigned work schedule.
- Ability to work effectively and independently and as a team.
- Ability to communicate effectively verbally and in writing.
- Ability to work with individuals from various ethnic/cultural and socioeconomic backgrounds.
- Proficiency in computers and software including Microsoft Word, Microsoft Excel, Microsoft Outlook and willing to learn additional data systems.
- Must have your own vehicle that can be driven daily( mileage reimbursement given) and is fully insured
- Bilingual skills helpful.
Physical Demands: Ability to drive, sit, stand, and walk for
extended periods of time. Ability to perform push/pull movements and to lift 25lbs
regularly.
Benefits
- Medical, dental and vision after
60 days of employment.
- PTO
- Retirement benefit with a 3%
match
- Opportunity to work a hybrid
schedule or a 4/10 for eligible positions after 90 days of
- employment.
-
We promote a safe, rewarding and positive work
environment for our staff
JFSA is an Equal Opportunity employer. Personnel are
chosen on the basis of ability without regard to race, color, religion, sex,
national origin, disability, marital status or sexual orientation, in
accordance with federal and state law.
New Application
To get started, tell us your name and email. We will send you a confirmation email response that will include a key and a link back to this
application if you don't complete in one sitting, or if you want to check on the status.
Existing Application
If you previously started or completed an application and you would like to continue with the application or just check on the status, you should've been sent an email that included a job application key along with a link back
to this page. Enter the key below, or if coming from the link, the key should be defaulted for you.
Link to Application
https://qts.hrnext.com/JobApplication.aspx?jobpostingkey=5c6d3a6b-29fb-4703-b0c2-99850e388260