Open Job Postings - Jewish Family Service Agency

Open Arms Adoption Agency, a program of JFSA, is licensed by the State of Nevada as a child-placing agency. The goal of the Agency’s adoption program is to provide professional adoption services; work with birth parents that are considering adoption of their children and to assist in the placement of infants in permanent family homes. To achieve this goal, there will be counseling with birth parents, consent processing, and group training sessions for pre-adoptive couples and individuals, home study screening and counseling for couples or individuals wanting to adopt, pre-placement and post-placement supervision of infants, and work with referral sources and licensed adoption facilitators and attorneys both in Nevada and out of state. The primary purpose will be to ensure the best emotional, spiritual, material, and physical needs of the individual infant.

This position offers the opportunity for growth and transition into the Director of Adoption Program.

Essential Duties and Responsibilities:

·         Handle inquiry calls for Adoptive families and birth parents.

·         Assist in interviewing, assessing, and evaluating adoptive applicants and birth parents as described in the Agency’s Adoption Manual.

·         Provide appropriate services and coordinate with other JFSA staff or community resources on behalf of infants, birth parents, adoptive couples, and foster families as described in the Adoption Agency’s Manual.

·         Represent JFSA in the adoption area in the community

·         Provide general support to the Director of Adoption Services.

·         Assist with birth parent consents, writing and filing reports to the court and adoption finalization process.

·         Be available after hours for birth parent contact

·         Assist in marketing the Agency’s adoption program and for public relations in the area

·         Attend and participate in Agency/community meetings and educational events as assigned

Minimum Qualifications:

·         Minimum of bachelor’s degree with demonstrated knowledge and experience in child welfare and adoption in the State of Nevada.

·         Have an active Nevada State Social Work license (LSW)

·         Exceptional time management skills.

·         Ability to effectively communicate with persons of all backgrounds and levels

·   Flexible to work after-hours and on-call time.

·         Non-judgmental attitude and ability to handle sensitive confidential issues

Physical Demands:

Ability to drive, sit, stand, and walk for extended periods of time. Ability to perform push/pull movements and to lift 10 lbs.

Position duties will be fulfilled in an outdoor and indoor environment.

Case Manager

Department:  Emergency Service

Unit: Financial Assistance

Reports to:  Director of Emergency Service

The Financial Assistance Case Manager will perform professional case management services for eligible participants in emergency financial crisis.

The ideal candidate will thrive in a fast passed environment, be extremely detail oriented and have disciplined time management skills, without constant supervision once they are trained. Have the capability to work alongside community partners of JFSA, including but not limited to, Staff, grantors, donors, religious affiliates, and all departments of JFSA.  This person should be compassionate and hardworking, with a desire to provide quality services to clients in crisis situations.

Tasks/Responsibilities

·       Conduct client intakes to determine client needs and determine program eligibility.

·       Provide short term case management to program eligible individuals.

• Create and maintain program records, reports, overseeing client data in Welligent and HMIS

·       Complete all paperwork in a timely manner related to clients being assisted.

·       Refer clients to various community resources and follow up with clients regarding the resources.

·       Maintain positive relations with clients, local community agencies and team members.

·       Participate in various committee meetings and trainings related to community resources.

·       Document all client contact, maintain client files, and document all information.

·       Maintain client confidentiality.

·       Report client concerns/ needs to Director in a timely manner

·       Maintain compliance with program guidelines.

·       Manage marketing and communications (media relations, social media)

·       Perform other duties as assigned by the director and as needed for the programs.

Education and Experience

·       Bachelor’s Degree in Social services or a related field

·       Experience as a case manager

·       Experience working with individuals from various ethnic/cultural and socioeconomic backgrounds.

·       Possess a working knowledge of community resources within Clark County.

Skills/Requirements

·       Ability to pass a background test.

·       Ability to pass a drug screening.

·       Possess reliable transportation and a NV Driver License

·       Ability to work assigned schedule

·       Ability to work effectively and independently.

·       Ability to communicate effectively verbally and in writing.

·       Must have great time management and be a self-starter

·       Ability to lift up to 20 lbs daily

·       Ability to drive, sit, stand, and walk for extended periods of time

Physical Demands: Ability to drive, sit, stand, and walk for extended periods of time. Ability to perform push/pull movements 

Position:                   AmeriCorps Senior Volunteer Recruitment Coordinator

Department:           Senior Services

Unit:                          AmeriCorps Senior

Supervisor:              AmeriCorps Senior Program Director 

Job Description

For over 40 years, Jewish Family Social Agency has been providing care, help and healing to thousands of children, families, adults and seniors regardless of religion, race, ethnicity, gender or age. We are a non-profit, non-sectarian social agency offering counseling services, emergency assistance, food pantry, senior services, adoptions and professional social services to families and individuals in times of need. We offer a competitive salary and benefits package, a healthy work-life balance, a collaborative team environment and many opportunities for personal growth and professional development.

The Volunteer Recruitment Coordinator oversees all aspects of recruiting volunteers to actively participate in the work of the Senior Companion and Foster Grandparent Programs. The Volunteer Recruitment Coordinator is key to driving the strategy to strengthen sustainability by increasing volunteer participation through a diverse, multilayered program strategy.  

ESSENTIAL DUTIES & RESPONSIBILITIES Volunteer Recruitment

• Ensure volunteer position descriptions reflect current opportunities.
• Develop and maintain a comprehensive recruitment plan. Evaluate and update the plan regularly.
• Recruit volunteers through timely engagement on the phone, in person, with online tools and at public events.
• Develop and implement intake and interview protocol for potential volunteers to ensure the best match between the skills, qualifications and interests of the volunteers and the needs of the program.
• Refer interested volunteers to other JFSA or community opportunities if they are not appropriate for the AmeriCorps Senior programs.
• Provide accurate and up-to-date documentation of all recruitment efforts, including outcomes.

Volunteer Onboarding/Ongoing Compliance:

·         Identify any barriers to volunteer success and report to the supervisor prior to completing the onboarding process.

·         Enforce the agency’s volunteer onboarding process; ensure that each volunteer accurately completes program-specific documentation, including a LifeScan background check.

·         Completes annual income reviews and ensures required information, e. license and insurance documentation, remains current.  

Volunteer Training:

·         As assigned - Assist with orientation/training to increase volunteers’ understanding of the agency, its clients, services and the role and responsibilities of volunteers; ensure that volunteers are given appropriate training to be successful in their positions.

·         Maintain electronic documentation of all training provided.

Best Practices:

• Develop and improve standards for volunteering with clients; develop and implement strategies, plans, and programs necessary to attract, motivate, develop, reward, and retain the best people to meet the organization’s goals and objectives.
• Manage the JFSA database to maintain the accuracy and privacy of all volunteer records. Produce quarterly volunteer engagement reports to demonstrate volunteer contribution to the agency’s mission and strategic plan.

• Assist with formal and informal volunteer appreciation activities and events to recognize the contribution of volunteers and further engage them in the work of the agency.

Community Engagement:

• Engagement: Communicate and engage with staff and volunteers from schools, non-profits and corporations; consistently attend volunteer and organization fairs to broaden agency outreach.
• Promotion: Develop volunteer marketing and outreach materials on the internet, social media and print media through volunteer centers and other outlets in the Las Vegas area; regularly update volunteer postings.

QUALIFICATIONS To perform this job successfully, an individual must be able to satisfy each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience:

• Bachelor’s degree preferred.
• Minimum three years of experience working in a social service agency and managing volunteers.
• Minimum three years of experience managing budgets and administrative systems.
• Strong computer skills: Word, Excel, Outlook, PowerPoint, and the internet.

• Experience with online databases a plus.

Knowledge, Skills & Abilities:

• Ability to recruit and engage volunteers in agency programs and services.
• Ability to use database systems and processes to track data and monitor progress.
• Highly organized, detail-oriented self-starter who is open-minded, outgoing, flexible and able to manage multiple projects, priorities and deadlines effectively.
• Ability to work effectively in a non-traditional, fast-paced environment that demands a constant need to adjust to new challenges that arise daily.
• Strong networking and public speaking skills.
• Demonstrated ability to solve problems, think strategically, positively influence others and foster teamwork to achieve results that are in the best interest of the agency.
• Strong judge of character in matching volunteers with suitable placements.
• Excellent communication skills, both oral and written, to interact with individuals at all levels within the organization, as well as representatives of parish and community agencies.
• Capacity to work under pressure and meet deadlines.
• Ability to produce high-quality work reflecting attention to detail and accuracy.
• Ability to connect with diverse types of organizations: parishes, schools, businesses, corporations, government and alumni groups.
• Strong interpersonal abilities, diplomatic and exceptional listening skills; sensitivity to the needs of various agency constituents, including donors, prospects, volunteers, clients, staff and community partners; ability to respond proactively to those needs in a consistent and timely manner.
• Ability to work independently and within a team environment.
• Strong calendaring and time management aptitudes to manage a high volume of incoming phone and email communications.
• Willingness and ability to travel and to work nights and weekends as required.

• Willingness to participate in ongoing professional development.

• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. JEWISH FAMILY SERVICE AGENCY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.