Open Job Postings - Jewish Family Service Agency

Volunteer Coordinator

The Volunteer Coordinator facilitates all aspects of the recruitment and management of agency volunteers to enhance active participation in the work of Jewish Family Services. The Volunteer Coordinator is key in driving the strategy to strengthen sustainability by increasing volunteer and donor engagement through a diverse and multilayered program, prioritizing the Foster Grandparent and Senior Companion programs. In addition to managing the full spectrum of volunteer recruitment and placement, the Volunteer Coordinator also supports the JFSA to promote volunteer opportunities to donors, schools, businesses, corporations and other groups. This position works collaboratively with agency Project Directors and Senior Service Director and community partners to help define, create and promote meaningful volunteer opportunities that contribute to agency outcomes and impacts; align with agency values and capacity; and respect the dignity of clients.

ESSENTIAL DUTIES & RESPONSIBILITIES

Volunteer Recruitment and Placement

• Recruitment: Draft volunteer position descriptions of one-time, on-going, skilled, group and youth volunteer opportunities; Recruit volunteers through timely engagement on the phone, in person, with online tools and at public events; develop and implement intake and interview protocol for potential volunteers to ensure the best match between the skills, qualifications and interests of the volunteers and the needs of the agency.
• On-boarding: Enforce the agency’s volunteer on-boarding process; ensure that each volunteer completes program-specific documentation, including Live Scan background check.
• Training: Provide orientation/training to increase volunteers’ understanding of the agency, its clients, services and the role and responsibilities of volunteers; ensure that volunteers are given appropriate training to be successful in their positions.
• Volunteer Placement: Coordinate volunteer placements with Project Directors to ensure a mutually positive experience; assist with conflict resolution among clients, staff and volunteers according to established agency procedures.

Best Volunteer Management Practices:

• Develop and improve standards for volunteering with clients; develop and implement strategies, plans, and programs necessary to attract, motivate, develop, reward, and retain the best people to meet the organization’s goals and objectives.
• Manage JFSA database to maintain accuracy and privacy of all volunteer records. Produce quarterly volunteer engagement reports to demonstrate volunteer contribution to the agency’s mission and strategic plan.
• Conduct ongoing evaluation of volunteer opportunities, inviting feedback from both volunteers and staff; share feedback with agency staff to acknowledge strengths and successes; make improvements for future volunteer activities.

Program Engagement

• Staff Training: Help provide ongoing professional development for Program staff that work with volunteers to align staff with strategic plan for sustainability, foster team spirit, increase skills in all aspects of volunteer management to enhance the volunteer experience at all levels of the agency.
• Work with Project Directors and other JFSA staff to plan formal and informal volunteer appreciation activities and events to recognize the contribution of volunteers and further engage them in the work of the agency.

Community Engagement

• Engagement: Communicate and engage with staff and volunteers from schools, non-profits and corporations; consistently attend volunteer and organization fairs to broaden agency outreach.
• Promotion: Develop volunteer marketing and outreach materials on the internet, social and print media through volunteer centers and other outlets in Las Vegas area; regularly update volunteer postings.

• Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

• Bachelor’s degree preferred.
• Minimum three years of experience working in a social service agency and managing volunteers.
• Minimum three years of experience managing budgets and administrative systems.
• Strong computer skills: Word, Excel, Outlook, PowerPoint, and the internet.

• Experience with online databases a plus.

Knowledge, Skills & Abilities:

• Ability to recruit and engage volunteers in agency programs and services.
• Ability to use database systems and processes to track data and monitor progress.
• Highly organized, detail-oriented self-starter who is open-minded, outgoing, flexible and able to manage multiple projects, priorities and deadlines effectively.
• Ability to work effectively in a non-traditional, fast-paced environment that demands a constant need to adjust to new challenges that arise daily.
• Strong networking and public speaking skills.
• Demonstrated ability to solve problems, think strategically, positively influence others and foster teamwork to achieve results that are in the best interest of the agency.
• Strong judge of character in matching volunteers with suitable placements.
• Excellent communication skills, both oral and written, to interact with individuals at all levels within the organization, as well as representatives of parish and community agencies.
• Capacity to work under pressure and meet deadlines.
• Ability to produce high-quality work reflecting attention to detail and accuracy.
• Ability to connect with diverse types of organizations: parishes, schools, businesses, corporations, government and alumni groups.
• Strong interpersonal abilities, diplomatic and exceptional listening skills; sensitivity to the needs of various agency constituents including donors, prospects, volunteers, clients, staff and community partners; ability to respond proactively to those needs in a consistent and timely manner.
• Ability to work independently and within a team environment.
• Strong calendaring and time management aptitudes to manage a high volume of incoming phone and email communications.
• Willingness and ability to travel and to work nights and weekends as required.

• Willingness to participate in ongoing professional development.

• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.

Requirements:

• Ability to pass a background check and drug screening.

• Possess reliable transportation and a Nevada Driver’s License.

• Ability to work assigned work schedule.

• Ability to work effectively and independently.

Physical Demands: Ability to drive, sit, stand, and walk for extended periods of time. Ability to perform push/pull movements and to lift 10 lbs.

Benefits

• Medical, dental and vision after 60 days of employment.

• PTO

• Retirement benefit with a 3% match

• Opportunity to work a hybrid schedule or a 4/10 for eligible positions after 90 days of employment.

• We promote a safe, rewarding and positive work environment for our staff.

JFSA is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law

Second Step Assistant Case Manager

The Assistant Case Manager position plays a critical role in supporting the Second Step case managers The ideal candidate must have the ability to work effectively in a fast-paced environment, while being detail-oriented, and having exceptional communication. The Intake Specialist should be energetic, hardworking, and passionate about providing quality services within our community.

Tasks/Responsibilities

• Ensure client records are kept in accordance with agency and program standards and guidelines.
• Check all required documentation pertaining to the client and follow specific documentation procedures ensuring accuracy and completeness.
• Assist case managers and update client level electronic data on the Homeless Management Information System (HMIS) following specific data entry policies and procedures
• Maintain, organize, and archive hard client files
• Collect data to complete initial intake forms.
• Review all invoices and bills for accuracy.
• Complete purchase Orders with attached invoices and submit for signature.
• Review all checks and purchase orders for accuracy before mailing out.
• Provide information & referral to various community resources, as appropriate.
• Input client data in HMIS database.
• Maintain positive relations with clients, local community agencies and team members.
• Maintain client confidentiality.
• Maintain compliance with program guidelines.
• Assist in completing special projects and events set forth by JFSA.
• Perform other duties as assigned by the Director of Emergency Services and Program Manager.

Education and Experience:

• High School Diploma or Equivalent required 
• Bachelor’s degree in social services or a related field preferred.
•  2 years’ experience working with people is required
• Possess a working knowledge of community resources within Clark County

Skills and Requirements:

•  Ability to pass a background check and drug screening.
• Ability to work assigned work schedule.
• Ability to work effectively and independently and as a team.
• Ability to communicate effectively verbally and in writing.
• Ability to work with individuals from various ethnic/cultural and socioeconomic backgrounds.
• Proficiency in computers and software including Microsoft Word, Microsoft Excel, Microsoft Outlook and willing to learn additional data systems.
• Must have your own vehicle that can be driven daily( mileage reimbursement given) and is fully insured
• Bilingual skills helpful.

Physical Demands: Ability to drive, sit, stand, and walk for extended periods of time. Ability to perform push/pull movements and to lift 25lbs regularly.

Benefits

• Medical, dental and vision after 60 days of employment.
• PTO
• Retirement benefit with a 3% match
• Opportunity to work a hybrid schedule or a 4/10 for eligible positions after 90 days of
• employment.
• We promote a safe, rewarding and positive work environment for our staff 

JFSA is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law.

Open Arms Adoption Agency, a program of JFSA, is licensed by the State of Nevada as a child-placing agency. The goal of the Agency’s adoption program is to provide professional adoption services; work with birth parents that are considering adoption of their children and to assist in the placement of infants in permanent family homes. To achieve this goal, there will be counseling with birth parents, consent processing, and group training sessions for pre-adoptive couples and individuals, home study screening and counseling for couples or individuals wanting to adopt, pre-placement and post-placement supervision of infants, and work with referral sources and licensed adoption facilitators and attorneys both in Nevada and out of state. The primary purpose will be to ensure the best emotional, spiritual, material, and physical needs of the individual infant.

This position offers the opportunity for growth and transition into the Director of Adoption Program.

Essential Duties and Responsibilities:

·         Handle inquiry calls for Adoptive families and birth parents.

·         Assist in interviewing, assessing, and evaluating adoptive applicants and birth parents as described in the Agency’s Adoption Manual.

·         Provide appropriate services and coordinate with other JFSA staff or community resources on behalf of infants, birth parents, adoptive couples, and foster families as described in the Adoption Agency’s Manual.

·         Represent JFSA in the adoption area in the community

·         Provide general support to the Director of Adoption Services.

·         Assist with birth parent consents, writing and filing reports to the court and adoption finalization process.

·         Be available after hours for birth parent contact

·         Assist in marketing the Agency’s adoption program and for public relations in the area

·         Attend and participate in Agency/community meetings and educational events as assigned

Minimum Qualifications:

·         Minimum of bachelor’s degree with demonstrated knowledge and experience in child welfare and adoption in the State of Nevada.

·         Have an active Nevada State Social Work license (LSW)

·         Exceptional time management skills.

·         Ability to effectively communicate with persons of all backgrounds and levels

·   Flexible to work after-hours and on-call time.

·         Non-judgmental attitude and ability to handle sensitive confidential issues

Physical Demands:

Ability to drive, sit, stand, and walk for extended periods of time. Ability to perform push/pull movements and to lift 10 lbs.

Position duties will be fulfilled in an outdoor and indoor environment.

Jewish Family Services Agency is looking for a Front Desk Receptionist to join our team.

This position is Monday – Friday ( 8:30a -5pm )

JFSA provides social services to those in need in our community from all faiths, races, ages, disabilities, and incomes. Our staff and volunteer leadership are dedicated to helping people face some of life’s most pressing challenges with compassion, commitment, and care.

Our mission is to be the place for people of all backgrounds to go in times of need. We provide solutions to improve the conditions in which people are born, grown, live, work, and age.

Job summary: Responsible for handling multiple tasks simultaneously including answering phones, greeting clients and donors, accepting donation and assisting staff with various tasks.

Tasks/Responsibilities:

· Welcoming visitors, clients, and guests, and announcing them appropriately.

· Determining the purpose of a visitor's visit and directing them to the right location.

· Answering, screening, and forwarding phone calls, taking messages, and entering calls, as appropriate, into Welligent. This may include scheduling intakes and counseling appointments, as well as assessing and/or handling emergency/crisis calls.

· Receiving, sorting, and distributing mail and packages.

· Making copies, preparing outgoing mail and other administrative and clerical support tasks.

· Accepting payments for services and donations and generating receipts.

· Operating general office equipment including postage meter, credit card machine, fax machine and copier.

· Maintaining cleanliness of coffee area in employee breakroom, keep supplies stocked.

· Completing closing duties at the end of each day.

· Attending and participating in agency/community meetings and educational events as assigned.

· Honoring and maintaining confidentiality and professional standards.

· Performing other duties as assigned.

Skills and Abilities:

· Ability to communicate effectively verbally and in writing.

· Ability to work with individuals from various ethnic/cultural and socioeconomic backgrounds.

· Proficiency in computers and software including Microsoft Word, Microsoft Excel, Microsoft Outlook and willing to learn additional data systems.

· Ability to work assigned work schedule.

· Ability to work effectively and independently.

· Flexible and mature with the ability to handle multiple tasks and deadlines with frequent interruptions.

· Strong organizational and task management skills.

Education and Experience:

· High school diploma or equivalent required.

Benefits

• Medical, dental and vision after 60 days of employment.
• PTO
• Retirement benefit with a 3% match
• Opportunity to work a hybrid schedule or a 4/10 for eligible positions after 90 days of
• employment.
• We promote a safe, rewarding and positive work environment for our staff

JFSA is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law.

Second Step Case Manager

The Second Step Intensive Case Manager will work directly with homeless clients to create a professional case management plan and perform related duties as required to meet program guidelines.

The Intensive Case Manager should be energetic, hardworking, and passionate about providing quality services to clients in crisis situations including the unsheltered. This position is dependent on grant funding. This job description may be changed as needed and without notice by management.

 Tasks/Responsibilities

•          Carry a caseload of no more than 19 clients, with housing as the priority
•          Conduct client assessment to determine client needs and set up a case plan to be followed.
•          Provide in home intensive case management to program eligible individuals
•          Complete all paperwork in a timely manner related to and for clients being assisted.
•          Case Manger will provide appropriate resources, tools, counseling to assist participants in achieving their case plan goals. Making referrals for services, following up, tracking, and documenting participant’s progress.
•         Maintain positive relations with clients, local community agencies and team members.         Document all client contact, maintain client files, and document all information       Be an active and collaborative member of the Emergency Services team at JFSA
•        Participate in various committee meetings and training related to community resources.
•         Maintain client confidentiality.
•         Report client concerns/ needs to Director in a timely manner
•          Maintain compliance with program guidelines.
•          Perform other duties as assigned by the director and as needed for the programs.

Education and Experience

•          Bachelor’s degree in social services or a related field preferred
•          2 years of case management
•          Experience working with the unsheltered
•          Ability to communicate effectively verbally and in writing.
•         Ability to work with individuals from various ethnic/cultural and socioeconomic backgrounds.
•          Basic computer knowledge is required
•          Possess a working knowledge of community resources within Clark County.

 Skills/Requirements

• Dependable transportation and a current, valid, NV Driver License are required
• Ability to pass a background test And Drug screening
• Ability to work assigned schedule.
• Ability to be empathetic while maintaining appropriate boundaries
• Ability to work effectively and independently.
• Ability to climb stairs, walk, drive, lift, and carry up to 25 lbs daily

Physical Demands: Ability to drive, sit, stand, and walk for extended periods of time.  Ability to perform push/pull movements and to lift 25 lbs.

Benefits

•  Medical, dental and vision after 60 days of employment.
•  PTO
•  Retirement benefit with a 3% match
•  Opportunity to work a hybrid schedule or a 4/10 for eligible positions after 90 days of
• employment.
• We promote a safe, rewarding and positive work environment for our staff.

JFSA is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law.