Open Arms Adoption Agency, a program of JFSA, is licensed by the State of Nevada as a child-placing agency. The goal of the Agency’s adoption program is to provide professional adoption services; work with birth parents that are considering adoption of their children and to assist in the placement of infants in permanent family homes. To achieve this goal, there will be counseling with birth parents, consent processing, and group training sessions for pre-adoptive couples and individuals, home study screening and counseling for couples or individuals wanting to adopt, pre-placement and post-placement supervision of infants, and work with referral sources and licensed adoption facilitators and attorneys both in Nevada and out of state. The primary purpose will be to ensure the best emotional, spiritual, material, and physical needs of the individual infant.

This position offers the opportunity for growth and transition into the Director of Adoption Program.

Essential Duties and Responsibilities:

·         Handle inquiry calls for Adoptive families and birth parents.

·         Assist in interviewing, assessing, and evaluating adoptive applicants and birth parents as described in the Agency’s Adoption Manual.

·         Provide appropriate services and coordinate with other JFSA staff or community resources on behalf of infants, birth parents, adoptive couples, and foster families as described in the Adoption Agency’s Manual.

·         Represent JFSA in the adoption area in the community

·         Provide general support to the Director of Adoption Services.

·         Assist with birth parent consents, writing and filing reports to the court and adoption finalization process.

·         Be available after hours for birth parent contact

·         Assist in marketing the Agency’s adoption program and for public relations in the area

·         Attend and participate in Agency/community meetings and educational events as assigned

Minimum Qualifications:

·         Minimum of bachelor’s degree with demonstrated knowledge and experience in child welfare and adoption in the State of Nevada.

·         Have an active Nevada State Social Work license (LSW)

·         Exceptional time management skills.

·         Ability to effectively communicate with persons of all backgrounds and levels

·   Flexible to work after-hours and on-call time.

·         Non-judgmental attitude and ability to handle sensitive confidential issues

Physical Demands:

Ability to drive, sit, stand, and walk for extended periods of time. Ability to perform push/pull movements and to lift 10 lbs.

Position duties will be fulfilled in an outdoor and indoor environment.

Department:  Senior Services

Unit: NV Care Connection

Reports to:  Resource Navigator & Case Manager Supervisor

The Nevada Care Connection Case Manager provides person-centered case management to older adults, individuals with disabilities, and caregivers who face barriers in maintaining access to long-term supportive services. Responsibilities include conducting assessments, coordinating services, monitoring progress, and adjusting service plans based on changing needs. Case Managers also advocate for consumers to help them access and maintain essential programs and benefits, always supporting & honoring consumer choice.

The ideal candidate is compassionate, organized, and self-motivated, with strong communication and problem-solving skills.

Key Responsibilities:

• Manage a caseload and provide ongoing case management support to consumers.
• Conduct person-centered assessments to identify needs and develop individualized service plans.
• Coordinate services and follow up to ensure referrals result in successful connections.
• Conduct home visits within Clark, Esmeralda, Lincoln, and Nye counties, as needed.
• Refer consumers to additional internal or external services as appropriate.
• Provide direct and indirect advocacy to support access to services and benefits.
• Maintain accurate and timely documentation in program databases such as Therap and Welligent.
• Ensure compliance with confidentiality, HIPAA, and all program documentation standards.
• Report consumer concerns, unmet needs, or service gaps to the supervisor in a timely manner.
• Participate in the development or revision of program procedures to support efficient operations.
• Attend relevant meetings and complete all required training as specified by ADSD Care Connection guidelines, including initial and annual training.
• Assist with data collection for monthly, quarterly, and annual reporting.
• Participate in outreach events, special projects, and other duties as assigned.

Education and Experience:

• Bachelor’s degree in social services or related field preferred; equivalent experience considered.
• Experience working with older adults required.
• Experience with individuals with disabilities strongly preferred.
• Knowledge of Clark County community resources required; rural resource familiarity a plus.

Skills & Abilities:

• Strong verbal and written communication skills.
• Ability to work effectively with individuals from diverse cultural, ethnic, and socioeconomic backgrounds
• Excellent organizational skills, with the ability to manage time and tasks independently.

• Proficient in Microsoft Word, Excel, Outlook; open to learning new systems.
• Ability to maintain confidentiality and adhere to HIPAA and agency privacy standards.
• Comfortable working both independently and as part of a collaborative team.
• Ability to work the assigned schedule reliably and consistently.
• Bilingual skills preferred but not required.
• Must pass background check and drug screening.

Additional Requirements:

• Valid Nevada driver’s license and reliable, insured transportation.
• Willingness to travel throughout Clark County and surrounding rural counties.

Working Conditions:

• Full-time position based in Las Vegas, NV.
• Includes fieldwork and travel for home visits.
• Must be able to sit, stand, walk, drive, and lift up to 10 lbs.

Senior Services Case Manager

The Senior Services Case Manager will perform professional case management with individuals 60 + years of age, to obtain health, financial and social services; conduct visits to clients' homes, provide assessments and develop and implement case management plans; performs related duties as required.

Jewish Family Service Agency Senior Services provides nondenominational, criteria-based social resources to Las Vegas seniors who need assistance in these areas: Transportation, Medical Support, Homemaking, Nutrition, and Transportation, with an emphasis on maintaining at-home independence and filling gaps in existing senior resources without duplicating services provided in the community. The Senior Services Case Manager should be energetic, hardworking and passionate about providing quality services to senior citizens within our community.

General Tasks/Responsibilities

• Oversee assigned caseload.
• Complete all paperwork in a timely manner related to clients being served.
• Conduct client intakes to determine program eligibility.
• Conduct visits to the client’s home to complete assessment and evaluations.
• Refer clients to various community resources.
• Maintain positive relations with clients, local community agencies and team members.
• Participate in various committee meetings and trainings related to senior care issues.
• Document all client contact, maintain client files and database information.
• Assist in completing special projects and events set forth by JFSA.
• Maintain client confidentiality.
• Report client concerns/needs to Director in a timely manner.
• Maintain compliance with program guidelines.
• Assist in answering the phones.
• Perform other duties as assigned by the Director.

Education and Experience:

•  Bachelor’s degree in social services or a related field preferred.
• Experience working with seniors is required.
• Ability to communicate effectively verbally and in writing.
• Possess a working knowledge of community resources within the Clark County area.
• Ability to work with individuals from various ethnic/cultural and socioeconomic backgrounds.
• Bilingual skills helpful.

Skills/Requirements:

• Ability to pass a background check and drug screening.
• Possess reliable transportation and a Nevada Driver’s License
• Ability to work assigned work schedule
• Ability to work effectively and independently.
• Physical Demands: Ability to drive, sit, stand and walk for extended periods of time. Ability to perform push/pull movements and to lift 10 lbs.
• Position duties will be fulfilled in an outdoor and indoor environment.

Required education:

• Bachelor's

Required experience:

• Conducting Home Visits: 1 year
• Case Management: 1 year
• Social Services: 1 year
• Working with individuals 60+years old: 1 year

Required license or certification:

• Driver's License

Title: Facilities Coordinator

Department: MG&A

Reports To: Office Manager / Executive Assistant

Position Summary

Under the direction of the Office Manager/Executive Assistant, the Facilities Coordinator ensures the efficient day-to-day operation of JFSA’s facilities while maintaining compliance with all local, state, and federal regulations. This role is responsible for overseeing building operations, maintenance, safety, and vendor coordination to support a safe, functional, and well-maintained environment for staff and clients.

Essential Duties and Responsibilities

• Oversee and manage daily facility operations and building systems
• Ensure proper functioning of essential services, including water, electricity, HVAC, and other utilities
• Coordinate and monitor routine building and grounds maintenance
• Ensure facilities are consistently clean, safe, and well-maintained
• Maintain compliance with all applicable building codes and OSHA regulations
• Ensure all fire and life safety systems are inspected, maintained, and fully operational
• Maintain facility calendar with scheduled maintenance, inspections, and vendor services
• Maintain an up-to-date vendor list and serve as primary point of contact for all facility-related vendors
• Monitor and respond to facility requests through the facilities inbox
• Track and maintain inventory of janitorial supplies and office essentials
• Perform basic repairs and determine when external contractors are required
• Conduct daily walkthroughs to verify temperature settings, equipment readiness, and overall facility condition
• Ensure printers and office equipment are operational and stocked with necessary supplies
• Obtain and review service contracts and quotes prior to leadership approval
• Oversee vendors and contractors onsite to ensure work is completed satisfactorily
• Process purchase orders and manage invoices related to facility services
• Coordinate office moves, furniture relocation, and vendor services such as movers
• Maintain and track inventory of organizational assets (e.g., laptops, phones, monitors) in accordance with grant requirements
• Label and track all organizational equipment
• Troubleshoot office equipment including copiers, postage machines, and related devices
• Set up and support staff with office equipment and mail systems
• Assist Human Resources with onboarding by preparing and setting up equipment for new hires
• Assemble furniture and install items such as whiteboards and bulletin boards as needed
• Provide pre- and post-event support, including setup, breakdown, and equipment storage
• Prepare and submit monthly facility status reports and updates to leadership
• Manage organizational vehicles, ensuring maintenance, registration, insurance, and fueling are current
• Perform other duties as assigned

Skills and Abilities

• Strong written and verbal communication skills
• Effective problem-solving and troubleshooting abilities
• Ability to manage multiple priorities in a fast-paced, evolving environment
• Dependable, flexible, and responsive to changing needs
• Sound judgment with the ability to collaborate and escalate issues appropriately
• Positive, team-oriented mindset with a strong sense of ownership and initiative
• Ability to learn and use various technologies and software applications
• Commitment to serving diverse populations with respect, compassion, and professionalism
• Ability to work independently and collaboratively

Qualifications

• High School Diploma or equivalent required
• Minimum of 2 years’ experience in facility operations and vendor management
• Experience working in a commercial building environment preferred
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Valid Nevada Driver’s License and reliable transportation
• Ability to lift up to 50 lbs
• Ability to safely use basic hand tools

The Resource Navigation Supervisor oversees the Resource Navigation and Case Management functions within Nevada Care Connection (NVCC), Southern Nevada’s Aging and Disability Resource Center. This role is responsible for ensuring services are delivered efficiently, consistently, and in alignment with program standards. 

Education & Experience:

·         Bachelor’s degree in social services or a related field preferred

·         Prior supervisory experience required

·         Experience working with older adults strongly preferred

·         Experience working with individuals with disabilities preferred

·         Knowledge of community resources related to aging and disability in Clark County preferred

 Skills & Abilities

·         Strong leadership and supervisory skills

·         Ability to build trust, support staff development, and navigate challenges with a balanced, person-centered approach

·         Experience handling complaints and resolving concerns with professionalism and sound judgment

·         Skilled in de-escalation, problem-solving, and supporting timely, fair, and well-documented resolutions

·         Ability to work both independently and collaboratively

·         Effective verbal and written communication skills

·         Ability to work with individuals from diverse cultural, ethnic, and socioeconomic backgrounds

·         Ability to adapt to changing priorities and program needs

·         Proficiency in Microsoft Office (Word, Excel, Outlook) and willingness to learn additional systems

·         Ability to pass a background check and drug screening

·         Bilingual preferred but not required

Additional Requirements

·         Valid Nevada driver’s license

·         Reliable, insured transportation

·         Willingness to travel throughout Clark County and surrounding rural areas

Working Conditions

·         Full-time position based in Las Vegas, NV

·         Regular fieldwork, including home visits and travel within Clark County and surrounding rural counties

·         Ability to sit, stand, walk, and drive for extended periods

·         Ability to lift up to 10 lbs

Second Step Case Manager

The Second Step Intensive Case Manager will work directly with homeless clients to create a professional case management plan and perform related duties as required to meet program guidelines.

The Intensive Case Manager should be energetic, hardworking, and passionate about providing quality services to clients in crisis situations including the unsheltered. This position is dependent on grant funding. This job description may be changed as needed and without notice by management.

 Tasks/Responsibilities

•          Carry a caseload of no more than 19 clients, with housing as the priority
•          Conduct client assessment to determine client needs and set up a case plan to be followed.
•          Provide in home intensive case management to program eligible individuals
•          Complete all paperwork in a timely manner related to and for clients being assisted.
•          Case Manger will provide appropriate resources, tools, counseling to assist participants in achieving their case plan goals. Making referrals for services, following up, tracking, and documenting participant’s progress.
•         Maintain positive relations with clients, local community agencies and team members.         Document all client contact, maintain client files, and document all information       Be an active and collaborative member of the Emergency Services team at JFSA
•        Participate in various committee meetings and training related to community resources.
•         Maintain client confidentiality.
•         Report client concerns/ needs to Director in a timely manner
•          Maintain compliance with program guidelines.
•          Perform other duties as assigned by the director and as needed for the programs.

Education and Experience

•          Bachelor’s degree in social services or a related field preferred
•          2 years of case management
•          Experience working with the unsheltered
•          Ability to communicate effectively verbally and in writing.
•         Ability to work with individuals from various ethnic/cultural and socioeconomic backgrounds.
•          Basic computer knowledge is required
•          Possess a working knowledge of community resources within Clark County.

 Skills/Requirements

• Dependable transportation and a current, valid, NV Driver License are required
• Ability to pass a background test And Drug screening
• Ability to work assigned schedule.
• Ability to be empathetic while maintaining appropriate boundaries
• Ability to work effectively and independently.
• Ability to climb stairs, walk, drive, lift, and carry up to 25 lbs daily

Physical Demands: Ability to drive, sit, stand, and walk for extended periods of time.  Ability to perform push/pull movements and to lift 25 lbs.

Benefits

•  Medical, dental and vision after 60 days of employment.
•  PTO
•  Retirement benefit with a 3% match
•  Opportunity to work a hybrid schedule or a 4/10 for eligible positions after 90 days of
• employment.
• We promote a safe, rewarding and positive work environment for our staff.

JFSA is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law.