Open Job Postings - Jewish Family Service Agency

Open Arms Adoption Agency, a program of JFSA, is licensed by the State of Nevada as a child-placing agency. The goal of the Agency’s adoption program is to provide professional adoption services; work with birth parents that are considering adoption of their children and to assist in the placement of infants in permanent family homes. To achieve this goal, there will be counseling with birth parents, consent processing, and group training sessions for pre-adoptive couples and individuals, home study screening and counseling for couples or individuals wanting to adopt, pre-placement and post-placement supervision of infants, and work with referral sources and licensed adoption facilitators and attorneys both in Nevada and out of state. The primary purpose will be to ensure the best emotional, spiritual, material, and physical needs of the individual infant.

This position offers the opportunity for growth and transition into the Director of Adoption Program.

Essential Duties and Responsibilities:

·         Handle inquiry calls for Adoptive families and birth parents.

·         Assist in interviewing, assessing, and evaluating adoptive applicants and birth parents as described in the Agency’s Adoption Manual.

·         Provide appropriate services and coordinate with other JFSA staff or community resources on behalf of infants, birth parents, adoptive couples, and foster families as described in the Adoption Agency’s Manual.

·         Represent JFSA in the adoption area in the community

·         Provide general support to the Director of Adoption Services.

·         Assist with birth parent consents, writing and filing reports to the court and adoption finalization process.

·         Be available after hours for birth parent contact

·         Assist in marketing the Agency’s adoption program and for public relations in the area

·         Attend and participate in Agency/community meetings and educational events as assigned

Minimum Qualifications:

·         Minimum of bachelor’s degree with demonstrated knowledge and experience in child welfare and adoption in the State of Nevada.

·         Have an active Nevada State Social Work license (LSW)

·         Exceptional time management skills.

·         Ability to effectively communicate with persons of all backgrounds and levels

·   Flexible to work after-hours and on-call time.

·         Non-judgmental attitude and ability to handle sensitive confidential issues

Physical Demands:

Ability to drive, sit, stand, and walk for extended periods of time. Ability to perform push/pull movements and to lift 10 lbs.

Position duties will be fulfilled in an outdoor and indoor environment.

Intensive Case Manager

Department:  Emergency Service

Unit: Second Step

Reports to:  Second Step Program Director

The Second Step Intensive Case Manager will work directly with homeless clients to create a professional case management plan and perform related duties as required to meet program guidelines.

The Intensive Case Manager should be energetic, hardworking, and passionate about providing quality services to clients in crisis situations including the unsheltered. This position is dependent on grant funding. This job description may be changed as needed and without notice by management.

Tasks/Responsibilities

·         Carry a caseload of no more than 19 clients, with housing as the priority

·         Conduct client assessment to determine client needs and set up a case plan to be followed.

·         Provide in home intensive case management to program eligible individuals

·         Complete all paperwork in a timely manner related to and for clients being assisted.

·         Case Manger will provide appropriate resources, tools, counseling to assist participants in achieving their case plan goals. Making referrals for services, following up, tracking, and documenting participant’s progress.

·         Maintain positive relations with clients, local community agencies and team members.

·         Document all client contact, maintain client files, and document all information

·         Be an active and collaborative member of the Emergency Services team at JFSA

·         Participate in various committee meetings and training related to community resources.

·         Maintain client confidentiality.

·         Report client concerns/ needs to Director in a timely manner

·         Maintain compliance with program guidelines.

·         Perform other duties as assigned by the director and as needed for the programs.

Education and Experience

·         Bachelor’s degree in social services or a related field preferred

·         2 years of case management

·         Experience working with the unsheltered

·         Ability to communicate effectively verbally and in writing.

·         Ability to work with individuals from various ethnic/cultural and socioeconomic backgrounds.

·         Basic computer knowledge is required

·         Possess a working knowledge of community resources within Clark County.

Skills/Requirements

·         Dependable transportation and a current, valid, NV Driver License are required

·         Ability to pass a background test And Drug screening

·         Ability to work assigned schedule.

·         Ability to be empathetic while maintaining appropriate boundaries

·         Ability to work effectively and independently.

·         Ability to climb stairs, walk, drive, lift, and carry up to 25 lbs daily

Physical Demands: Ability to drive, sit, stand, and walk for extended periods of time.  Ability to perform push/pull movements and to lift 25 lbs.

Food Pantry Manager

Department: Emergency Services Unit: Food Pantry

Reports to: Director of Emergency Services

The Food Pantry Manager leads the strategic development and day-to-day operations of the food pantry. This role is responsible for food sourcing, inventory management, staff and volunteer oversight, and client distribution services. The Manager ensures compliance with all safety and health regulations, oversees data tracking and reporting, and cultivates a welcoming, respectful environment for all clients. Working closely with the Director of Emergency Services, this position plays a key role in addressing food insecurity in the community.

Key Responsibilities

Operations & Logistics: 

·         Oversee the receipt, storage, and distribution of food donations

·         Maintain accurate inventory levels and coordinate ordering from food banks and suppliers.

·         Ensure efficient warehouse organization and workflow.

Volunteer & Staff Management: 

·         Recruit, train, schedule, and supervise staff and volunteers.

·         Develop and implement onboarding and training processes.

·         Foster a positive and inclusive team environment.

Client Service & Distribution: 

·         Oversee client intake, eligibility verification, and food distribution.

·         Ensure services are delivered in a respectful, dignified, and safe manner.

Safety & Compliance: 

·         Implement and enforce food safety and sanitation standards (e.g., USDA and local health regulations).

·         Maintain a clean, organized, and compliant facility.

Data & Reporting: 

·         Track inventory, donations, and client usage.

·         Generate reports using systems such as Volgistics, Oasis Insight, and Routific.

Community Engagement: 

·         Build and maintain relationships with donors, food banks, and community partners.

·         Identify opportunities to expand resources and services.

Other Duties:

·         Perform additional responsibilities as assigned by management.

Required Qualifications

Education and Experience:

·         Experience in a nonprofit setting, warehouse operations, and staff/volunteer management required.

·         Bachelor’s degree in social services or a related field preferred.

Skills: 

·         Strong leadership and team management abilities.

·         Grant management experience preferred.

·         Excellent organizational, written, and verbal communication skills.

·         Knowledge of food insecurity issues and community resources.

·         Proficiency in Microsoft Office and database systems.

·         Bilingual (English/Spanish) preferred.

Requirements: 

·         Ability to stand for extended periods and lift up to 40–50 lbs.

·         Ability to pass a background check and drug screening.

·         Ability to work effectively with diverse populations.

·         Valid Nevada Driver’s License and reliable transportation.

·         Flexible schedule, including evenings and weekends as needed.

JFSA is an equal opportunity employer.

Title: Facilities Coordinator

Department: MG&A

Reports To: Office Manager / Executive Assistant

Position Summary

Under the direction of the Office Manager/Executive Assistant, the Facilities Coordinator ensures the efficient day-to-day operation of JFSA’s facilities while maintaining compliance with all local, state, and federal regulations. This role is responsible for overseeing building operations, maintenance, safety, and vendor coordination to support a safe, functional, and well-maintained environment for staff and clients.

Essential Duties and Responsibilities

• Oversee and manage daily facility operations and building systems
• Ensure proper functioning of essential services, including water, electricity, HVAC, and other utilities
• Coordinate and monitor routine building and grounds maintenance
• Ensure facilities are consistently clean, safe, and well-maintained
• Maintain compliance with all applicable building codes and OSHA regulations
• Ensure all fire and life safety systems are inspected, maintained, and fully operational
• Maintain facility calendar with scheduled maintenance, inspections, and vendor services
• Maintain an up-to-date vendor list and serve as primary point of contact for all facility-related vendors
• Monitor and respond to facility requests through the facilities inbox
• Track and maintain inventory of janitorial supplies and office essentials
• Perform basic repairs and determine when external contractors are required
• Conduct daily walkthroughs to verify temperature settings, equipment readiness, and overall facility condition
• Ensure printers and office equipment are operational and stocked with necessary supplies
• Obtain and review service contracts and quotes prior to leadership approval
• Oversee vendors and contractors onsite to ensure work is completed satisfactorily
• Process purchase orders and manage invoices related to facility services
• Coordinate office moves, furniture relocation, and vendor services such as movers
• Maintain and track inventory of organizational assets (e.g., laptops, phones, monitors) in accordance with grant requirements
• Label and track all organizational equipment
• Troubleshoot office equipment including copiers, postage machines, and related devices
• Set up and support staff with office equipment and mail systems
• Assist Human Resources with onboarding by preparing and setting up equipment for new hires
• Assemble furniture and install items such as whiteboards and bulletin boards as needed
• Provide pre- and post-event support, including setup, breakdown, and equipment storage
• Prepare and submit monthly facility status reports and updates to leadership
• Manage organizational vehicles, ensuring maintenance, registration, insurance, and fueling are current
• Perform other duties as assigned

Skills and Abilities

• Strong written and verbal communication skills
• Effective problem-solving and troubleshooting abilities
• Ability to manage multiple priorities in a fast-paced, evolving environment
• Dependable, flexible, and responsive to changing needs
• Sound judgment with the ability to collaborate and escalate issues appropriately
• Positive, team-oriented mindset with a strong sense of ownership and initiative
• Ability to learn and use various technologies and software applications
• Commitment to serving diverse populations with respect, compassion, and professionalism
• Ability to work independently and collaboratively

Qualifications

• High School Diploma or equivalent required
• Minimum of 2 years’ experience in facility operations and vendor management
• Experience working in a commercial building environment preferred
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Valid Nevada Driver’s License and reliable transportation
• Ability to lift up to 50 lbs
• Ability to safely use basic hand tools

The AmeriCorps Seniors Program Supervisor provides direct support to active volunteers and volunteer worksites in the Senior Companion and Foster Grandparent - AmeriCorps Seniors grants.

Program Distinctions

While the duties for the Supervisor are combined, the programs serve distinctly different demographics:

• Foster Grandparent Program: Volunteers mentor and tutor children with exceptional or special needs.
• Senior Companion Program: Volunteers provide emotional support, respite, and assistance with daily tasks to frail or homebound adults to help them remain independent.

Program Supervisor responsibilities include, but are not limited to:

Partnership & Community Relations

• Secure, expand, and maintain Memorandums of Understanding (MOUs) with volunteer stations and the Clark County School District.
• Including summer placements and senior apartments.

· Ensure strong processes of communication with Site Supervisors and service site locations/partners

· Plan and conduct public relations activities to promote awareness and recognize volunteers, stakeholders, and community partners.

· Organize days of service.

Volunteer Training and Placement.

• Verifies accuracy of volunteer onboarding requirements.
• Ensure volunteers receive required pre-service orientations, in-service training, and regular performance appraisals.
• Plans engaging educational opportunities for volunteers.
• Ensure training documentation is maintained.
• Coordinates the timely placement of each older adult volunteer (age 55+) into outcome-based assignments at local schools and community stations.
• Ensure members are involved in meaningful direct service activities and have a positive member experience.

Volunteer Management

· Serves as the initial administrative contact for resolving issues and mediating volunteer/site supervisor/client issues.

· Conducts systems review to ensure evaluation methods are accurate and meaningful.

· Plans events, distributes awards, and celebrates the impact of volunteers in the community.

· Develop and utilize needs assessment, evaluation tools and observation to inform training topics and methods.

· Ensure compliance with volunteer stipend/reimbursement policies.

Qualifications

Education: Bachelor’s degree in social work, Non-profit Management, Gerontology, or a related field.

• Experience: 3+ years of experience in project management, grant compliance, building community partnerships, volunteer mobilization, training and evaluation.
• Skills/Knowledge: Public speaking, building meaningful training plans, adult learning theory and event planning.

Requirements: Ability to pass a background check and drug screening. Possess reliable transportation and a Nevada Driver’s License. Ability to attend occasional after-hours and weekend meetings/events is required. Regional travel may be required for this position.

Job Type: Full-Time/Exempt

JEWISH FAMILY SERVICE AGENCY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.

The AmeriCorps Seniors Program Director oversees the day-to-day operations, grant management, and volunteer administration of both the Foster Grandparent Program (FGP) and the Senior Companion Program (SCP). This professional role ensures federal compliance, drives volunteer recruitment, and tracks the measurable impacts seniors make in the community.

Program Distinctions

While the administrative duties for the Director are combined, the programs serve distinctly different demographics:

• Foster Grandparent Program: Volunteers mentor and tutor children with exceptional or special needs.

· Senior Companion Program: Volunteers provide emotional support, respite, and assistance with daily tasks to frail or homebound adults to help them remain independent.

Program Director’s responsibilities include, but are not limited to:

Grant & Fiscal Management

• Administer, direct, and oversee two concurrent federal AmeriCorps Seniors project grants.
• Compiling and submitting monthly, quarterly and annual progress reports.
• Grant application review and management.
• Develop, monitor, and manage program budgets, ensuring all expenses align with federal and local sponsor regulations.
• Identify, secure, and document required local matching funds and prepare all required programmatic reports.
• Coordinate Advisory Councils for both projects as outlined by AmeriCorps Seniors guidelines.

Compliance & Evaluation

• Ensure strict adherence to AmeriCorps Seniors Regulations governing program scope, operations, and grant deliverables.
• Track and report performance measurements.
• Conduct annual satisfaction surveys to assess the impact of the programs on the community.
• Review and analyze outcome data.
• Utilize program data to recommend programmatic changes for ongoing improvement.

Supervision of AmeriCorps Staff

• Provide day-to-day supervision of the AmeriCorps Program Manager, Case Manager, Data Entry Specialist and Volunteer Coordinator.
• Hire, train and evaluate staff to carry out, maintain and improve operations efficiently.
• Develop measurable performance goals for each staff member.

Qualifications

• Education: Bachelor’s degree in social work, Non-profit Management, Gerontology, or a related field.
• Experience: 5+ years of experience in project management, grant administration (Federal Funding preferred), and community volunteer mobilization. Experience working with older adults in a community setting. Prior experience leading diverse teams is required.
• Skills: Strong proficiency in budget management, grant reporting, proposal writing, public speaking.
• Staff Supervision: 5 +years providing direct supervision to program staff/
• Knowledge of adult learning theory, volunteer best practices, social determinants of health and the aging process.

Requirements: Ability to pass a background check and drug screening. Possess reliable transportation and a Nevada Driver’s License. Ability to attend occasional after-hours and weekend meetings/events is required. Regional travel may be required for this position.

Job Type: Full-Time/Exempt

JEWISH FAMILY SERVICE AGENCY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.

Assistant Case Manager

Department:  Emergency Service

Reports to:  Director of Emergency Service

The Assistant Case Manager position plays a critical role in supporting the Second Step case managers The ideal candidate must have the ability to work effectively in a fast-paced environment, while being detail-oriented, and having exceptional communication. The Intake Specialist should be energetic, hardworking, and passionate about providing quality services within our community.

Tasks/Responsibilities

•       Ensure client records are kept in accordance with agency and program standards and guidelines.

•        Check all required documentation pertaining to the client and follow specific documentation procedures ensuring accuracy and completeness.

•       Assist case managers and update client level electronic data on the Homeless Management Information System (HMIS) following specific data entry policies and procedures

•        Maintain, organize, and archive hard client files

•      Collect data to complete initial intake forms.

•      Review all invoices and bills for accuracy.

•      Complete purchase Orders with attached invoices and submit for signature.

•      Review all checks and purchase orders for accuracy before mailing out.

•      Provide information & referral to various community resources, as appropriate.

•      Input client data in HMIS database.

•      Maintain positive relations with clients, local community agencies and team members.

•      Maintain client confidentiality.

•      Maintain compliance with program guidelines.

•      Assist in completing special projects and events set forth by JFSA.

•      Perform other duties as assigned by the Director of Emergency Services and Program Manager.

Education and Experience:

•      High School Diploma or Equivalent required

•      Bachelor’s degree in social services or a related field preferred.

•      2 years’ experience working with people is required

•      Possess a working knowledge of community resources within Clark County    

•      Lived experience         

Skills and Requirements:

•      Ability to pass a background check and drug screening.

•      Ability to work assigned work schedule.

•      Ability to work effectively and independently and as a team.

•      Ability to communicate effectively verbally and in writing.

•      Ability to work with individuals from various ethnic/cultural and socioeconomic backgrounds.

•      Proficiency in computers and software including Microsoft Word, Microsoft Excel, Microsoft Outlook and willing to learn additional data systems.

•      Must have your own vehicle that can be driven daily( milage reimbursement given) and is fully insured

•      Bilingual skills helpful.

Physical Demands: Ability to drive, sit, stand, and walk for extended periods of time. Ability to perform push/pull movements and to lift 25lbs regularly.

Jewish Family Services Agency is looking for a Front Desk Receptionist to join our team.

This position is Monday – Thursday( 8:30a -5pm ) Friday ( 8:30a -4pm )

We offer great health benefits, holiday pay and PTO.

JFSA provides a comprehensive array of services for older adults, with the goal of helping them remain healthy, active and independent in their own communities.

Job summary: Responsible for handling multiple tasks simultaneously including answering phones, greeting clients and donors, accepting donations and assisting staff with various tasks.

Key Responsibilities of the job:

1. Engage phone system in the morning. At close of day verify the automatic transfer of phones from standard day mode to unattended “night mode”.

2. Answer and route all incoming calls, taking and distributing messages

3. Scheduling intakes and counseling appointments, assessing and/or handling emergency/crisis calls as needed

4. Greet all guest and provide them with the appropriate paperwork and promptly informing staff of their arrival.

a. For food pantry clients - collect completed intake form, copy of driver’s license and proof of residency. Once received from client, provide them with their ticket number and then enter their information into the HMIS system.

b. For counseling clients – verify who they are here to see, check provider schedule to verify appointment, pull the super bill, have the client sign it and collect the fee.

c. First-time client, make sure that intake paperwork is either received or provided to them for completion and returned. If using insurance be sure to make a copy of driver’s license, insurance card (front and back) to place in the client file.

d. If Holocaust Survivor-check the claims conference coordinator schedule to verify appointment and then contact the coordinator to notify them that their client has arrived.

e. If emergency assistance client- check the emergency assistants schedule to verify appointment and then notify the assistant that the client has arrived.

5. Generate daily food pantry reports and provide this information to the food pantry manager.

6. Accept payments/donations for services, completing the money receipt envelope, noting where the payment is to be credited, the amount of the payment, the donor/client’s name, the amount, type of payment.

Envelopes along with the cash drawer verification form need to be given to the revenue and billing manager at the end of day.

7. Provide receipts for fees collected for service/ donations.

8. Operate general office equipment including postage meter, credit card machine, fax machine and copier.

9. Distribute faxes received

10. Sign daily cash verification form upon receiving it from the revenue and billing manager in the morning after counting the cash and verifying balance.

11. At close of day provide signed cash verification form along with the cash envelope to the revenue coordinator for verification and place in the safe.

12. Follow the counseling intake process and procedure when completing a counseling intake call. Copy all counseling intake information and forward to the revenue and billing manager daily.

13. Maintain a weekly spreadsheet of all counseling intakes and provide it to the revenue and billing manager.

14. Attends and participates in agency/community meetings and educational events as assigned.

15. Honors confidentiality and professional standards

16. Demonstrates an ability to work with other staff, professional contacts, and community person on behalf of JFSA.

17. Performs other task as assigned.

Minimum requirements

1. High school diploma or equivalent.

2. Computer literate and proficiency in Microsoft products including Word, Excel and Outlook.

3. Knowledge of the internet and basic math skills.

4. Organized and task oriented.

5. Professional, presentable, and able to work with people all demographic background.

6. Flexible and able to multi-task and meet deadlines.

7. Understanding of confidentiality and HIPAA.

8. Ability to handle interruptions

Physical Demands: Ability to drive, sit, stand, and walk for extended periods of time. Ability to perform push/pull movements and to lift 20 lbs.

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran